BISP and HBL Hold Important Meeting in Karachi to Improve Payment Services for Beneficiaries. A detailed meeting was held at the Central Zonal Office of BISP Karachi, where Dr. Muhammad Tahir Noor, Additional Secretary of the Benazir Income Support Programme (BISP), led important discussions with officials from Habib Bank Limited (HBL).
The main purpose of the meeting was to review technical and management problems that appear during the payment of quarterly installments to BISP beneficiaries. Both sides talked about how to improve the payment process and finalize an action plan using the retail network.
BISP and HBL Senior Officials Participated
The meeting was attended by:
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Mr. Zulfiqar Ali Shaikh, Director General BISP Sindh
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Mr. Muhammad Akram, Director
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Other senior BISP and HBL officials
They all shared their views on making the system better for the poor families who depend on these cash payments.
Focus on Transparency and Better Facilities
Dr. Tahir Noor gave clear directions to HBL to ensure that all retail outlets offer the following basic facilities for BISP beneficiaries:
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Clean drinking water
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Shaded waiting areas
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Proper sitting arrangements
He said that it is very important to make the service process transparent, smooth, and respectful for the people who come to collect their payments.
A Step Toward Better Services for Poor Families
This meeting is a positive step toward improving the quality of services for BISP beneficiaries. Many women and elderly people stand in long lines under the hot sun to receive their payments. The new retail outlet improvements will make things easier and more comfortable for them.